Frequently Asked Questions

 

When are Sunview Grapes available?
A: Our grapes are typically available from June until mid-January.

Does Sunview offer organic grapes?
A: Yes, more than half of our conventional varieties are also offered through Sunview Organic meaning they are CCOF certified and sustainably grown. Download an availability chart for all organic varieties here.

Which varieties are available exclusively from Sunview?
A: We have 3 proprietary grapes available exclusively through the Sunview brand: Rosa® , Gem® and Stella Bella®.

What packaging options does Sunview Marketing offer for retailers?
A: Depending on the variety, our grapes can be available in a high-graphic pouch bag, clamshell, and box.  We also offer display bins for certain varieties as well.

Does Sunview Marketing export grapes outside of the United States?
A: Historically speaking, Sunview was one of the first vineyards to export our premium table grapes to countries such as China, Cuba, and India, and our grapes have been shipped to Hong Kong and Japan for nearly 50 years.

Are grapes healthy for you?
A: Absolutely! These tiny berries are chock full of vitamins and antioxidants including resveratrol, an antioxidant that protects the body from disease.

Who should I contact if I want to apply for a job at Sunview Marketing?
A: For all job inquiries, please email your resume to jobs@sunviewmarketing.com.

Are your grapes Genetically Modified (GMO)?
A: The grapes grown, processed and packed by Sunview Vineyards of California/Sunview Marketing International are products of natural origin and are not derived from genetically modified organisms (GMO). Any ingredients used in the processing of our products have been manufactured in such a manner that genetically modified organisms are not incorporated in their production.

Sometimes when I eat seedless grapes they’re not entirely seedless. Why is that?
A: All grapes (even ‘seedless’ varieties) have seeds. Ordinarily the seeds don’t grow to be more than a seed trace, which is not usually noticeable. Allowing our fruit to ripen on the vine longer ensures that you have the best tasting fruit possible, however it does mean that there is a chance the seed trace could become harder and more noticeable.

Are there additives or preservatives in grapes and raisins?
A: No, our grapes and raisins are all natural.

How do Grapes become Raisins?
A: After harvest, grapes are laid out to be naturally dried in the California sun. Some grapes are oven dried due to time or environmental constraints. Once dried, the raisins are rinsed and packaged.

How should I store my raisins?
A: We recommend storing in a cool, dry place, and refrigerate after opening.

How do I determine the best before date?
A: The Best Before Date (BUB) on the bottom of the can tells the pack date. Our raisins are at their best if used within two years of that date.

Why are my green raisins dark?
A: During the drying process, the color changes as the sugars in the fruit begin to oxidize and change making the raisin darker.

Are Sunview Grapes and Raisins Kosher?
A: Yes, we are certified Kosher. Look for this symbol on the canister-kosher_symbol

Sulfur in dried fruit; is it safe?
A: Sulfur dioxide historically is used to preserve the light color and flavor in dried fruit. Without the use of sulfites, the fruit darkens and changes flavor as it dries. While research is ongoing to determine consumer safety, sulfites do affect a small portion of the population. All fruit treated with sulfites are labeled to alert those who may be allergic.

Are your raisins processed in a plant that processes tree nuts?
A: No, we do not process tree nuts in our facility.

Are Sunview Grapes and Raisins gluten free?
A: Yes, our grapes and raisins are naturally gluten free and are not processed with any other products containing gluten.

Return Policy

If a shelf-stable item purchase is returned to us new and in original packaging within 15 days of delivery, we will refund your order total and less our costs for shipping and handling each way. If an item is returned to us as a result of Sunview’s improper order fulfillment, shipping and handling charges will not be withheld from your refund. However, please be mindful of the following details regarding returns:

Return Policy for Cancelled Orders
An order cannot be cancelled once it has been shipped. If you decide to cancel after shipment, our standard return policy applies.

Return Policy for Free Shipping Items
For items that shipped for free, our shipping costs will be deducted from your refund.

Return Policy for Perishable Items
If a perishable item is returned to us marked as “undeliverable” we cannot offer a refund. Unfortunately, unlike items that have a longer shelf life, items that are perishable are unable to be resold after they are sent back to us. When this situation occurs, we do offer customers a 20% discount on a replacement order.

If you are not completely satisfied with your purchase, give us a call and we will happily replace your order free of charge. Please note that we cannot be responsible for delivery address errors that cause delayed arrival/spoilage or incorrect handling/storage of the product after delivery.

Return Policy for Damaged Products
If a product arrives damaged or with items missing, please notify us within 15 days. We would be happy to send you a replacement as soon as possible. Please keep in mind that missing items may have been substituted.

Substitution Policy
For a variety of reasons, we will occasionally run out of a specific item. While this situation does not occur often, we reserve the right to substitute an item of equal or greater value in our product.